Telehealth

Conveying compassion, or "digital empathy," is possible through such innovative technologies as virtual coaching and chatbots – if consumers trust the healthcare source, says John Sharp, Personal Connected Health Alliance at HIMSS.

In 2019, it offered more than 2.6 million telehealth episodes of care to more than 900,000 veterans. At HIMSS20, a VA leader will show how this, plus innovations such as My HealtheVet and Blue Button, is boosting veterans' patient experience.

At HIMSS20, they'll show how RPM introduces new security risks outside the walls of the hospital – and show how controls can be implemented to help safeguard patients’ privacy as they're cared for in the home.

When driving digital transformation in the clinical workforce, don't forget the human impact, says Dr. Mohammad Al Redha, director of health data and information analysis at Dubai Health Authority.

The alliance aims to support clinical teams to adopt digital solutions and drive efficiency.

A new American Hospital Association report on workforce strategic planning trends says technology is well-positioned to help health systems combat professional staffing shortages.

NSW Health has developed with Philips at a remote care center AI-powered early warning indicator score software that provides insights for better patient care, says Steven Mullins, district transformation manager at NSW Health.

Healthcare will change from a physical to a virtual care environment that focuses primarily on patient satisfaction and engagement with a digital front door approach, predicts John McDaniel, EVP at The HCI Group.