Quality and Safety

Informatics leaders also have to be closely invested in their organization's goals, says Dr. Robert W. Warren, who offers advice drawn from a long career on bridging clinical and technological roles, making tough decisions and being a team leader.

Heart to Heart Hospice has achieved three of its top priorities, including reducing documentation time by almost 30 minutes and improving care planning – which speaks to the operational and compliance impact the technology has delivered.

The technology, which has been deployed ahead of schedule after an "aggressive timeline to scale AI agency-wide," is meant to boost productivity for clinical protocol reviews, scientific evaluations and more.

The virtual care organization did so with help from Baton Health, which used its credentialing technology platform to scan for licenses across the country and fill in gaps.

Lurie Children's Hospital CAIO Rajiv Kolagani says managing artificial intelligence is both an art and a science – and requires buy-in from everyone. He points to one recent win among several: an AI-powered system that reduces chart review from days to minutes.

One recent artificial intelligence project at the Pennsylvania health system is the launch of the virtual patient monitoring and nursing platform to boost patient safety while alleviating nurses' workloads. 

Clinicians are seeing a reduction in time spent on chart prep by up to 2.5 hours per day. And the organization has achieved an 84% addressed rate for all coding suggestions given to a provider within a patient encounter to enhance documentation.

Empowering patients with a broader and more inclusive view of what's possible can lead to more personalized care, says one CEO. Failing to do so means AI will always fall short of its true potential to support better outcomes.

Cardiac-focused caption guidance technology, which directs an ultrasound technician on where to place a probe to get the best image, is proving its worth, says Vaishali Kamat, GE HealthCare's GM of new ventures for ultrasound digital solutions.

"By making it faster and easier to use the most up-to-date guidelines at the point of care, we anticipate a more consistent application of best practices, which can contribute to improved patient trajectories," says the hospital's CMIO.