IBM

According to Dr Mark Davies, IBM's Chief Health Officer, there are huge potential benefits from digitalizing citizen engagement.

A poll of 2,000 UK adults has revealed the challenges healthcare faces. Mark Davies, chief medical officer (Europe) of IBM Corporation and Watson Health believes a three-stage strategy could help clear the NHS backlog and build operational resilience.

Fast and frequently changing technology such as a COVID-19 chatbot can help in the pandemic response, says Mark O'Herlihy, VP at IBM Watson Health & Watson Health Consulting.

Facing unprecedented challenges, many healthcare organisations and government institutions have turned to Watson Assistant, IBM’s AI-powered virtual agent to assist in responding to the deluge of inquiries from patients, employees, and the public at large.