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Billed as more than 10 times the scale of previous endeavors, the Truveta Genome Project aims to ensure representation across ancestries, ethnicities, genders and other social drivers of health – and broaden the reach of precision medicine.

Artificial intelligence has elevated the quality and efficiency of documentation, improved the completeness of that documentation and reduced charting time significantly. It has also enabled more attentive and personalized care.

This month, companies including Oracle, Medtronic, Atropos, Elation, LeanTaas, Palantir and more released artificial intelligence and virtual reality enhancements that offer health systems a menu of efficiency tools. 

A new tool can provide healthcare customer service representatives with real-time financial data on patients to guide more empathetic conversations about payment options, says RevSpring President Nicole Rogas.

Sarah Gloyne, RN, nurse supervisor of the innovation design unit at the Omaha-based health system, discusses how to make nurses happy with new technology and shares keys to success with a recent RTLS deployment.

Seventy percent of calls require no human intervention. Data is free of human error. Providers save more than two hours per day. Staff no longer are tied up on calls and patients are kept out of phone trees – no one is placed on hold.

Kyruus Health's technology helps simplify the process of searching for care via multiple online sources by determining patients' desired location and type of care, explains Gen Conlin, the company's senior director of clinical services.

Providers need to listen more carefully to patient feedback, and to be more discreet in how they respond online to avoid potential HIPAA violations, a broad new analysis of review scores shows.

The app – with features galore and other apps intertwined – has seen a fivefold increase in daily use, with data showing that it meets the goal of being a central part of how patients and families interact with the health system.

These additions come while work is underway to consolidate the app with similar apps from other public healthcare clusters.