Patient Engagement

UC San Diego Health works with clinicians, patients, designers and IT teams to develop digital tools that improve patient experience, says Keisuke Nakagawa, director of strategic impact at UCSD and a HIMSS25 Changemaker.

The CAIO should not just understand both of those disciplines, but intuit what AI is good and bad, what's scalable and whether it's the right fit, says Sameer Sethi, the New Jersey health system's chief AI and insights officer.

Sara Luisa Mintrone, chief marketing officer for the Dedalus Group, believes that, since the pandemic, patients want to participate in their own care rather than passively waiting for treatment decisions to be made for them.

CareEvolution's asthma management tool creates a baseline of data and notifies patients of significant changes, helping them better manage their condition, explains Dr. Bronwyn Harris, chief transformation officer.

Cherish Health's tool can help monitor patients who may not want to, or remember how to, enter their own data into a health app, says Sumit Nagpal, the company's CEO.