Kat Jercich

Boston-area South Shore Health System raised HCAHPS scores for its OB/GYN department with the help of a mobile app providing consistent information to expectant patients.

Leaders from Geisinger, Dartmouth-Hitchcock and other health systems say "transformation" is needed to help providers and their patients weather this storm.

The New York-based company claims its platform can be used to more accurately monitor efficacy of immunotherapy.

Though mental health professionals say they're mostly pleased with the rapid shift to phone or video services, most plan to return to in-person care once the dangers from COVID-19 have subsided.

CMS will require hospitals to adopt the Hybrid Hospital-Wide 30-Day Readmission measure by 2023. Experts say you should start preparing now.

Even as ONC and CMS push for wider patient data sharing, many healthcare consumers are hesitant. The American Medical Association has issued new privacy principles supporting the rights of individuals to control how their health information is used. 

Hospital medical staff can stream live footage from inpatient units to nursing stations and initiate patient communication without having to physically enter rooms.

Mayo Clinic researchers found that patients were particularly dissatisfied with access, including their ease in getting clinics on the phone and scheduling appointments.

By creating a new physician support specialist position and giving providers the opportunity to be changemakers, the team at OrthoVirginia improved clinician experience.

Phishing is still the number-one cause of breaches, according to the newly released BakerHostetler Data Security Incident Response Report, with ransomware on the rise.