John P. Donohue

To fight for the best and the brightest, don't give employees a reason to go. Pay them well, keep them engaged and ensure that managers know their roles.

Maintaining a large infrastructure requires substantial investment. IT leadership must also have an understanding of business plans for growth and scale.

As IT professionals, we need to be ahead of the game in terms of establishing and maintaining the capabilities of our technology foundation. This means being smart about understanding the business and staying ahead of its needs.

Move over patient engagement: A positive patient experience is the new imperative for health systems that recognize the value of customer satisfaction.

Underestimating the impact of organizational culture on your technology plans can lead to costly delays and unplanned outages, says John Donohue, Penn Medicine's associate VP for enterprise infrastructure services.

As use cases for healthcare video technology get more diverse, its best to take a full lifecycle approach that's managed centrally with standardized capabilities, says John Donohue, Penn Medicine's associate VP for enterprise infrastructure services.

What patients want from telemedicine tools are care quality and user experience.

Why is now the time they’ll finally join together? Patients expectations are evolving, the tech is now mature enough, and apps are emerging to integrate with legacy clinical systems.

Associate Vice President John Donohue divulges the system’s approach to telemedicine and videoconferencing, including the tech and governance components hospitals need to succeed.

To fend off increasingly sophisticated ransomware, phishing and other malicious attacks, infosec professionals and software vendors can tap into ATD tools to more effectively share threat information.