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To improve outcomes, management decision making and its implementation must be addressed on a global level, says Dr. John Sargent, co-founder and co-CEO at BroadReach.

The clinical workforce plays a major role in successfully embedding a digital strategy to improve the patient experience, says Mark Hutchinson, chief digital officer at Gloucestershire Hospitals NHS Foundation Trust in the UK.

MyChart places Alan Craig, a patient advocate from Cambridge University Hospitals NHS Foundation Trust, at the center of his own care.

Reducing clinician burnout is a major area of focus for EMRAM Stage 7 hospital St Jansdal in the Netherlands, as the drive to continually improve remains on the agenda, says Chief Pharmacy Informatics Officer Pieter Helmons.

Dr. Ramadan AlBlooshi, chief regulatory officer at the Dubai Healthcare City Authority in the UAE, says the treatment, prescription and follow-up process needs to improve for telemedicine to be seen as a success, as "telewellness" will have a major impact.

Creating a robust API infrastructure - a living system where everything is connected so data is available for decision-making – is the goal, says Yauheni Solad, medical director of digital health at Yale New Haven Health.

Dr. Simon Eccles, national CCIO and deputy CEO at NHSX, says to achieve this scale of change, it has to be part of the board agenda, with all departments, including technology and clinical, coming together.

All stakeholders need to work collaboratively to provide optimum and personalized patient care, says Dr. Ali Abdulkarim Al Obaidli, group chief academic affairs officer at Abu Dhabi Health Services.

More pharmas are interested in patients' personal experiences — and their input — than ever, says Kevin Freiert, principal of Salem Oaks Consulting.

David Grauer, senior VP at Health Catalyst, says in addition to providing higher quality at a lower cost for patients, we need to get better at identifying payment models that reward physicians in the value-based environment.